CAAYSHOP FAQ
How can I learn more about self-care?
We offer a variety of resources on our website, including blog posts and articles written by beauty experts and wellness professionals. These cover topics such as skin care routines, relaxation techniques, and the benefits of self-care.
Can I find your products in stores?
Currently CAAYSHOP operates exclusively online. This allows us to offer a wider selection of products and ensure consistent pricing and availability. However, we are always looking for new ways to reach our customers, so stay tuned for future updates!
What makes CAAYSHOP different?
We are set apart by three core values: high-quality products, curated collections, and a commitment to self-care. We source only the finest ingredients and innovative tools for our collections, ensuring efficacy and safety. Our curated approach takes the guesswork out of finding your perfect routine, allowing you to discover products specifically tailored to your needs. Most importantly, we believe self-care is essential, not a luxury. We provide resources and inspiration to help you prioritize your well-being and unlock your inner and outer glow.
Do you offer returns or exchanges?
Yes! You may return or exchange most unused or unopened items within 30 days of purchase. Please refer to our Returns Policy page for detailed information on eligibility, procedures, and exceptions: [Link to Returns Policy Page].
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) and debit cards with a Visa or Mastercard logo. In addition, we offer secure online payment options such as PayPal and Apple Pay for your convenience.
Are your products cruelty-free?
Yes, we strive for cruelty-free beauty. We never test our products on animals and only work with brands that share our values. We highlight cruelty-free products on our website so you can easily recognize them.
Do you offer international shipping?
Yes, we offer international shipping. For international shipping rates and estimated delivery times, please contact our customer service team.
How long does delivery take?
Delivery times vary depending on your location and the shipping option you choose. Standard delivery usually takes 3-5 business days, while rush options can deliver within 1-2 business days. You will see an estimated delivery time during checkout and will receive tracking information once your order has shipped.
What shipping options do you offer?
We offer a variety of shipping options to meet your needs, including standard, expedited and overnight delivery. You can view all available options and rates during checkout.